Current Status: Delayed Response Via Email

17th May 2019 12:00pm EDT

Due to a technical issue relating to emails, there may be a delay in responding to your request for assistance.

Should your query be urgent you can contact our Support or Vetting teams directly.

USA - 1-877-775-4562

EMEA - 01622 766766

APAC - +63 2 847 (4774)


Upcoming Known System Updates


May 2019

Important Digital Signing Service System Maintenance

21st May, Tuesday 08:00 AM – 12:00 PM UTC
21st May, Tuesday 04:00 AM – 08:00 AM EDT

A maintenance window is scheduled for Tuesday, May 21st.

GlobalSign will be performing necessary maintenance to the DSS queueing system. While we do not expect any service interruptions, there is a risk of potential 20 – 30 minute downtime while redundancy on the active message queue is reduced. If this happens, we will provide updates via the GlobalSign System Alerts Twitter account. Please see the details below: